NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk RAX45 - can not change SSID back to previous
In doing a firmware update, a factory reset was somehow done, changing my SSID and PW back to the original which matches the stickers on the device. I then went and tried to change the SSID and PW b...
My apologies for the delayed response/resolution but I've been away and recently returned to resolve this. As it turns out, I had an N300 WiFi range extender in the garage for the home security cameras and this was not allowing me to change back to my network name. I removed this first and then was able to make the changes desired, then reconnected the extender and all is now good. Thanks for all of your help.
It's recommended to change the SSID name to a custom name other than what comes as default on the sticker.
It was changed to a unique SSID and PW when it was setup in late 2020. I've been doing firmware updates and this is the first time it somehow did a factory reset. I want to change it back to what I had setup as my SSID.
Did you do a FR from the reset button in back or from the Backup menu in the web UI using the erase button there?
Thank you for responding. Neither - I had checked for updates in the App and there was one firmware update which I elected to install. When it was completed, it appeared to do a factory reset without my requesting it because the SSID was set back to the original on the sticker. So now I want to get mine back so that I don't have to go reconnect/setup my Ring, security cameras, smart devices, etc.
hxroberts wrote:
I want to change it back to what I had setup as my SSID.
How do I change my NETGEAR router password or network name (SSID)? | Answer | NETGEAR Support
How do I change the WiFi password or security level on my NETGEAR router? | Answer | NETGEAR Support
I've followed those instructions. After I change the SSID and Network key (from the reset factory default) back to what I have had setup and been using for the past few years, I hit Apply and get the message "SSID is a duplicate, please change to another one" and no change is made. It is still at the factory name and key.
