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Forum Discussion
hxroberts
Mar 20, 2023Aspirant
Nighthawk RAX45 - can not change SSID back to previous
In doing a firmware update, a factory reset was somehow done, changing my SSID and PW back to the original which matches the stickers on the device. I then went and tried to change the SSID and PW b...
- May 11, 2023
My apologies for the delayed response/resolution but I've been away and recently returned to resolve this. As it turns out, I had an N300 WiFi range extender in the garage for the home security cameras and this was not allowing me to change back to my network name. I removed this first and then was able to make the changes desired, then reconnected the extender and all is now good. Thanks for all of your help.
FURRYe38
Mar 20, 2023Guru - Experienced User
Try that then try a FR and walk thru the setup wizard using a web browser and PC, input the new custom SSID name during the setup wizard process...see if it will apply here.
Last resort would be to manually re-load FW, might even try prior working FW first using a wired PC and web browser. Setup, then manually re-apply the latest version of FW.
Seems like something is in a bad state here.
hxroberts
May 11, 2023Aspirant
My apologies for the delayed response/resolution but I've been away and recently returned to resolve this. As it turns out, I had an N300 WiFi range extender in the garage for the home security cameras and this was not allowing me to change back to my network name. I removed this first and then was able to make the changes desired, then reconnected the extender and all is now good. Thanks for all of your help.
- FURRYe38May 11, 2023Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡