NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CJ-USA
Oct 28, 2022Aspirant
Nighthawk RAX45 Stopped Broadcasting Wifi
My Nighthawk RAX45 will intermittingly stop broadcasting wifi signals. All items directly connected to the router can access the internet but the wireless items will not see the router. After a few...
CJ-USA
Nov 02, 2022Aspirant
Hello Razor512,
The answer to your question about the wifi channel and region are noted below.
Thanks,
CJ-USA
Razor512
Nov 02, 2022Prodigy
That helps to rule out DFS issues since you are still experiencing issues while the router is forced to not use any DFS channels, as well as sticking with a single set of 2.4GHz channels.
In that case, you can return those settings to their normal ones. (2.4GHz set to auto) and 5GHz set to the highest speed option available and a channel such as channel 44.
After that, another test will be to disable the "Smart Connect" function and have a separate SSID for each band, this will help troubleshoot issues relating to bandsteering.
If that doesn't work, then to get more detailed info, it may be a bit more tricky unless you are comfortable with working with debug logs, as you can head to the router page/debug.htm for example "192.168.1.1/debug.htm", and then start logging, and then when the issue happens again, save the debug log, then review it.
Sadly it can be tricky to share debug logs unless you properly clear them of IP and config info, since the debug file will also contain your router settings in plain text thus the WiFi password, router admin password and any other setting you changed, thus not recommended for a public forum.
Beyond that, the debug logs can provide a wealth of info in tracking the issue down further.