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Forum Discussion
Austin_007
Aug 23, 2022Aspirant
Nighthawk RAX45 Turns off WiFi and internet connection LAN Ok
So ever since the last Firmware update in April, My RAX45 would turn off Internet connectivity and WiFi on its own sometime overnight. I have to reboot the router and then everything is fine again. ...
Austin_007
Aug 23, 2022Aspirant
Firmware V1.0.11.112_2.0.77 As per Netgear Router Update
All my network is CAT 6, I run Netgear RAX45 in behind Service Provider Router, as I have for over 10 years now with different routers.
As stated this only started after the last firmware update.
When you say do a Factory Reset, will this change the firmware or only wipe out all my settings?
Can I roll back to Previous Firmware version, and if so , how?
FURRYe38
Aug 23, 2022Guru - Experienced User
If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup
Try option #2 first...
Based on your response to the ISP router, you may need to factory reset and setup from scratch.
Yes it only clears any user configurations is all.
Try the suggestions first before rolling back FW.
- Austin_007Aug 23, 2022Aspirant
All radio's are disabled on the Provider Modem, Have DMZ Passthrough already as I don't want provider functions, So I will write down all my settings and try the Factory reset, then we'll know in 5 days, I guess.
Thanks
- FURRYe38Aug 23, 2022Guru - Experienced User
So this happens on every 5th day at 9:23AM always?
Any Wifi Neighbors near by? If so, how many?
- Austin_007Aug 23, 2022Aspirant
Yes after I started Tracking it's 5 days always, and it did change from 3:23am to 9:23 am when i changed the time from -6hrs to -11hrs just to see what would happen. Crazy stuff. No interference from neighbors, have done signal strength and bandwidth checks, all good.
So we'll see what happens in 5 days after i reset modem.