NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Alex_A25
Oct 25, 2022Aspirant
Nighthawk rax48 will not send out internet connection
I have tried all known solutions besides a factory reset of my router and I still cannot get wifi. I have the Nighthawk RAX48 AX5200-6-Stream Wifi Router (bought 2 years ago). I have attempted all typ...
Alex_A25
Oct 26, 2022Aspirant
Factory reset did not work. Continuously says internet not connected.
plemans
Oct 26, 2022Guru - Experienced User
Can you access the modem using its ip address?
got a screensnip of its cable connections page and event logs?
- Alex_A25Oct 26, 2022AspirantI do not know how to do that. I do not have a computer with an Ethernet port if that involves trying to connect a device directly to the modem.
Side note - I tried using my old modem as well last night after realizing this wasn’t working and it still failed to find an internet connection.- plemansOct 26, 2022Guru - Experienced User
You can also log into the router and check the wan port statistics to see if its getting a connection.
https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router