NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk RAX50 - Cannot download on Google Play Store
Hello All, Just installed a brand-new Nighthawk RAX50. Out of the box everything works pretty well except one thing : My Android smartphone (Samsung S20 FE 5G) cannot download any updates or new ...
Hello,
Just getting back on this. I may have found the issue cause & solution.
I just remind my ISP is providing IPv6 and I figured the IPv6 settings were not configured....
I've gone in "Advanced -> Advanced Setup -> IPv6" and select "Auto Detect".
Once validated, the routeur has selected "Pass Through" and it looks like to have solve my issues !
I can now download & updated in Google Play Store.
I have looked into my smartphone IP settings & I can find DNS is both provided in IPv4 & IPv6. Maybe this was part of the problem.
Give the DMZ option on the ISP modem a try first for the RAX router.
Hello,
Just getting back on this. I may have found the issue cause & solution.
I just remind my ISP is providing IPv6 and I figured the IPv6 settings were not configured....
I've gone in "Advanced -> Advanced Setup -> IPv6" and select "Auto Detect".
Once validated, the routeur has selected "Pass Through" and it looks like to have solve my issues !
I can now download & updated in Google Play Store.
I have looked into my smartphone IP settings & I can find DNS is both provided in IPv4 & IPv6. Maybe this was part of the problem.
And to add on top of this : it looks like there are some downloading issues with Google Play Store under IPv6 & some Android devices... This could be an explanation on why the issue was only happening with the store.