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Forum Discussion

OmarValenzuela's avatar
OmarValenzuela
Aspirant
Nov 28, 2023

Nighthawk RAX50: Problem connecting a smart device

 I have a smart device for my garage door opener. It works with wifi, so I tried to register this smart device to the wifi (I use the nighthawk RAX50 router) and is not connecting, it always times ou...
plemans's avatar
plemans
Guru - Experienced User
Nov 28, 2023

What band is the phone connected to when you try to set it up? 

What modem is the router connected to? 

  • OmarValenzuela's avatar
    OmarValenzuela
    Aspirant
    Nov 30, 2023

    The phone is also connected to the 2.4GHz band, my internet provider is Wide Open West (WOW)

    • plemans's avatar
      plemans
      Guru - Experienced User
      Nov 30, 2023

      But what modem/gateway is the router connected to from WOW

      • OmarValenzuela's avatar
        OmarValenzuela
        Aspirant
        Dec 01, 2023

        Its a Netgear cm1000v2