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Forum Discussion
Carlos1970
Jan 13, 2024Initiate
Nighthawk RAX70 and Printer
Recently installed new Nighthawk Router. After successfully installing all wifi devices are working. The printer is able to detect and connect to this router and all other wifi devices are able to se...
- Jan 21, 2024
Hi Guys, thanks for all the help.
Ended up working what the problem was. It turns out I had a double NAT going on. Both the modem and router had created their own networks, network 1 and network 2. My computer, which was connected to the modem was on network 1, while the printer which was connected to the router via wifi was on network 2. As such, the printer was outside of the computers ip-range, and it was not able to respond to print requests.
To fix this, I simply plugged the computer internet port into one of the routers ports, which meant both devices were on the same network, and thus could communicate. Another way to fix this would be to put the router in access point(AP) mode mode, and then connect the printer directly to the modem. This way the router does not create its own network, but instead just acts as an access point to the modems network.Once again, thanks for all your help, and I hope this helps someone else out their struggling with the same issue.
michaelkenward
Jan 14, 2024Guru - Experienced User
plemans wrote:
the other thing to chck is in windows the "public" versus "private" setting.
What's the Difference Between Private and Public Networks in Windows? (howtogeek.com)
Excellent point. (Good link, despite the ads, that confirms what I have been saying for years.)
This is especially important in newer versions of Windows.
Carlos1970
Jan 21, 2024Initiate
Hi Guys, thanks for all the help.
Ended up working what the problem was. It turns out I had a double NAT going on. Both the modem and router had created their own networks, network 1 and network 2. My computer, which was connected to the modem was on network 1, while the printer which was connected to the router via wifi was on network 2. As such, the printer was outside of the computers ip-range, and it was not able to respond to print requests.
To fix this, I simply plugged the computer internet port into one of the routers ports, which meant both devices were on the same network, and thus could communicate. Another way to fix this would be to put the router in access point(AP) mode mode, and then connect the printer directly to the modem. This way the router does not create its own network, but instead just acts as an access point to the modems network.
Once again, thanks for all your help, and I hope this helps someone else out their struggling with the same issue.
- michaelkenwardJan 21, 2024Guru - Experienced User
Carlos1970 wrote:
Ended up working what the problem was. It turns out I had a double NAT going on. Both the modem and router had created their own networks, network 1 and network 2.That is certainly a new one when dealing with printers. Well spotted. That the network otherwise operated as expected must have made it hard to track down.
It is why the (unanswered) question in the first reply asked about that modem.
Double NAT is one of the most common issues seen here, hence that boilerplate question (along with the firmware version).
Thanks for reporting back it might help someone else who hits the same brick wall, and another one to remember when troubleshooting printer problems.