NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DIY_Guy
Feb 26, 2022Initiate
Nighthawk RAX78 Randomly Blocks Connected Devices
My Nighthawk RAX78 is set to Allow about 10 connected devices on our network. While streaming Hulu through the FireTV Stick, our program froze. When I checked network settings on the FireTV Stick, th...
- Feb 27, 2022
try reinstalling the firmware on it and then doing a factory reset/reinstall.
If something was corrupted in the firmware, the reinstall will over write that. If something was corrupt in the settings, the factory reset will clear that out.
That's where I'd start.
michaelkenward
Feb 27, 2022Guru - Experienced User
DIY_Guy wrote:
My Nighthawk RAX78
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities
- DIY_GuyMar 01, 2022Initiate
Thanks so very much michaelkenward plemans for the sensible advice and quick responses. This was my first hiccup on the router in about 5 months of ownership. I did notice that the firmware had also been set to auto-update, and I also changed that. I prefer to look at the change notes before updating, as well as to let other users be the pioneers (the ones with the arrows in their backs <wink>) before jumping to the newest updates (except where high security vulnerabilities exist).
Again, I'm grateful for your help, and will hope this issue is put to rest by following these sound recommendations.
- plemansMar 01, 2022Guru - Experienced User
Good luck! Hope it works
- michaelkenwardMar 01, 2022Guru - Experienced User
DIY_Guy wrote:
I did notice that the firmware had also been set to auto-update, and I also changed that. I prefer to look at the change notes before updating
Good move. What's the hurry? Wait and see if there are any reports of disasters before leaping into the abyss.