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Forum Discussion
Nighthawk RAX80 - unable to register
I purchased the device from Amazon on 4/27/2020, and apparently its a used device. I am trying to register the device so I can use the remote management feature through the nighthawk app, but when I...
jnewzer wrote:
I've contacted Netgear but I'm not getting any results.
How? Try this:
NETGEAR Product Registration FAQ | Answer | NETGEAR Support
Remember, registration is for warranty and set-up assistance, the 90 days free support.
You do not need to register for anything else that you want to do with the device.
True, registration is for warranty purposes, but if I'm paying for a new device, I should not receive a device that was returned by someone else.
KayBee1 wrote:
True, registration is for warranty purposes, but if I'm paying for a new device, I should not receive a device that was returned by someone else.True. That's why I posted the link to the FAQ.
Any beef about receiving a second-hand device is best taken up with the supplier. It may be down to BestBuy's liberal returns regime. It seems to get a lot of stuff sent back by users who didn't like the look of the thing when they opened the box.
- Oh, I'm on it. It's going back. We have enough cyber threats without the additional worry of a used device.