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Solved
Nighthawk RAX80 all of a sudden won't assign IP's to HP laptops
Good Morning, woke up this morning and found that none of my HP laptops in the home (we have 3 HP 840 G6 laptops, and 1 HP 840 G5) were getting IP's from the router (RAX80). At first I thought it was...
Well with further self troubleshooting I was able to resolve the issue, so hopefully this helps out someone in the future. After updating f/w to the latest version and rebooting the laptops, they all failed once again to obtain an IP from the router. However worked fine on the hotspot so again, not the laptop/nic/drivers causing issues (no updates to these machines in almost 60 days).
The solution was to simply disable the AX feature: Advanced>Wireless Setup> Enable AX (uncheck this box)
Still unsure caused the problem out of the blue since the machines don't update, and I don't recall if this setting was disabled before and somehow got enabled, I did have auto updates enabled for the RAX80 but can't find any logs or anything stating there was an update.
Well with further self troubleshooting I was able to resolve the issue, so hopefully this helps out someone in the future. After updating f/w to the latest version and rebooting the laptops, they all failed once again to obtain an IP from the router. However worked fine on the hotspot so again, not the laptop/nic/drivers causing issues (no updates to these machines in almost 60 days).
The solution was to simply disable the AX feature: Advanced>Wireless Setup> Enable AX (uncheck this box)
Still unsure caused the problem out of the blue since the machines don't update, and I don't recall if this setting was disabled before and somehow got enabled, I did have auto updates enabled for the RAX80 but can't find any logs or anything stating there was an update.
Hi PTSDarrin,
Thanks for sharing your experience as it may help others!
Best,
Christian