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Forum Discussion
d2randall
May 05, 2020Tutor
Nighthawk RAX80 Half Speed via Ethernet
Nighthawk RAX80 Firmware: V1.0.1.70. Performance Optimization Data Base v1.278,0.0.21 Nighthawk App Version 2.4.25.962 Modem: NETGEAR CM1000. Internet Provider: Cox Communications with guarenteed...
Rjkone
May 06, 2020Aspirant
Same issue on any wireless devive I do a speed test on. My Norton Core which I replaced always showed over 300MBS; max for me is 350MBS. I tried speed test on Iphone 11Pro Max, Ipad Pro. Dell Laptop, and Dell Destop. Only way I get a high number is through a direct cable connect.
Cant believe a Norton Core is beating this router. Any suggestions, thank you in advance.
xjn
May 06, 2020Apprentice
QoS has been somewhat broken since February 2019 on every firmware update. Sometimes it's faster with it on... sometimes faster when it's off.... sometimes it's on when it says it's off and vice versa. I gave up on trying to figure it out and other people have confirmed issue in other threads on forum... Netgear hasn't addresse issue in over a year now so lost hope.
- d2randallMay 07, 2020Tutor
xjn wrote:QoS has been somewhat broken since February 2019 on every firmware update. Sometimes it's faster with it on... sometimes faster when it's off.... sometimes it's on when it says it's off and vice versa. I gave up on trying to figure it out and other people have confirmed issue in other threads on forum... Netgear hasn't addresse issue in over a year now so lost hope.
xjn,
Also saw similiar threads on this forum about QoS. NETGEAR needs to get this issue resolved and provide workarounds until fixed.
I paid a lot of money for the RAX80, and I expect it to work as advertised.
- d2randallMay 18, 2020Tutor
Final set of troubleshooting:
- Conducted a Factory Reset of RAX80
- Powered down CM1000 modem and RAX80 Router
- Unplugged all ethernet cables
- Shutdown Desktop computer and unplugged
- At this point everything is powered-OFF. Then,
- Powered up CM1000 and hooked ethernet cable directly from CM1000 to Desktop and got consistent 990Mb to 1.0Gb.
- Powered up RAX80 and moved ethernet cable from CM1000 to RAX80 and hooked up ethernet from RAX80 to Desktop.
- QoS was ON after RAX80 factory reset. At this point there are NO wireless devices connected to RAX80.
- Worked for two days with just ethernet connectivity to Desktop via RAX 80 while running periodic internet speed tests with differenct providers resulting in 935Mb to 1.0Gb.
- Third day, I linked with various wireless devices (e.g. printer, Alexa, TVs, Netgear Arlo Pro, etc. - 14 devices). Everything with the RAX80 worked great in establishing all these wireless devices. Ran speed checks with ethernet RAX80 passthrough to Desktop though out the day and got average 960Mb; speed checks via smartphone Nighthawk app showed average wireless speeds of 790Mb.
OK, at this point the RAX80 is operating as advertised.
BUT, then powered down RAX80 and restarted resulting in HALF-SPEED ethernet, with wireless speeds of 700Mb.
Went in to RAX80 and as discussed in initial post on this forum cycled QoS OFF then ON and ethernet speeds returend to near 1.0Gb.
IMHO, there is something wrong in the firmware in regard to QoS or this so-called Gigabit router can't handle 1.0Gb internet provider.
This morning restarted my Desktop and ethernet speeds were back to half-speed 510Mb.
- d2randallSep 12, 2020Tutor
Latest Firmware V1.0.3.102_1.0.48 did not fix the half-speed ethernet issue. I leave QoS off, and I get 50Mb/sec more speed vice the 550Mb/sec I was getting with the older firmware.
Still not fixed?