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Forum Discussion
Nighthawk RAX80 high latency
This started around 4 days ago, I start to experience random high latency and packet loss issue over 5G network. 2.4G is fine. It's not constant, but covers most of the time if I'm using the same SSI...
Hello jnrfalcon,
Welcome to the community! How's the router performing thus far? If you're still experiencing high latency, I would recommend contacting our Support Team as your device is provided with 90 days of phone support.
https://www.netgear.com/support/default.aspx
Christian
It's still as bad. And it has passed the 90 day time. I can't even get a reply to transfer the product to my account so I can initiate warranty replacement.
Hello jnrfalcon,
Thank you for getting back. May you send me a private message with your contact info, serial number, and case number (if applicable).
Thank you,Christian