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Forum Discussion
jnrfalcon
Mar 07, 2020Aspirant
Nighthawk RAX80 high latency
This started around 4 days ago, I start to experience random high latency and packet loss issue over 5G network. 2.4G is fine. It's not constant, but covers most of the time if I'm using the same SSI...
jnrfalcon
Mar 11, 2020Aspirant
It's still as bad. And it has passed the 90 day time. I can't even get a reply to transfer the product to my account so I can initiate warranty replacement.
Christian_R
Mar 12, 2020NETGEAR Employee Retired
Hello jnrfalcon,
Thank you for getting back. May you send me a private message with your contact info, serial number, and case number (if applicable).
Thank you,
Christian