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shandyjt2's avatar
shandyjt2
Aspirant
Oct 12, 2020

Nighthawk RAX80 wifi not working with some devices "Internet may not be available" error

Any help is greatly appreciated.
I have an Samsung Andorid S7, a Samsung Android S8 and an APPLE Tablet that all have intermitten wifi connection issues, with the error saying "Internet may not be available".  They will work for a while and then the error.
Rebooting the devices doesn't help. Resetting the devices doesn't help.
The only resolution is rebooting the router. Rebooting the error always resolves it for a while.

We have 2 other Samsung S10s that are connected without issue as well as all the other household devices (doorbells, fans, cameras, TV, etc..)  No other devices seem to have issues.

Our router is only a year or two old, in a nice central location.
Hardware Version   RAX80
Firmware Version   V1.0.3.102_1.0.48
GUI Language Version V1.0.3.102_2.1.46.1
Our home has 18 devies connected, 3 'wired' and the rest about 50/50 between 2.4 and 5g wireless.
AX is not enabled.
WPA2-PSK[AES} used for security on both 2.4 and 5g
No other custom settings, just whatever is default.

4 Replies

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    • shandyjt2's avatar
      shandyjt2
      Aspirant
      Oct 16, 2020

      Thank you,
      I have installed the older firmware patch you provided.  I'll update you after a week passes!

      • shandyjt2's avatar
        shandyjt2
        Aspirant
        Feb 27, 2021

        Reverting fixed my issue - but then I forgot, and recently updated the router and started having trouble again.
        I am now reverting back to the fix you gave me again.  Thank you for this.

        Will there ever be a more stable current patch?