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Forum Discussion
miwotka
Apr 28, 2024Aspirant
Nighthawk RAXE290 and PlayStation
I’ve been using this router and my ps5 for about a year now via LAN. Today my ps5 gave me a “your internet service provided or your router might be preventing your pa5 from connecting to the internet...
FURRYe38
Apr 28, 2024Guru - Experienced User
Sounds like something to contact Sony support about.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.