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Forum Discussion

alekbrooks's avatar
alekbrooks
Apprentice
Jul 30, 2021

Nighthawk RAXE500 - After latest firmware update v1.0.7.68_2.0.35

Hey Guys,   After latest up to firmware v1.0.7.68_2.0.25 the option "Access Control" is broken. It can no longer be accessed. When attempting to access this option, it takes a long time loading to ...
plemans's avatar
plemans
Guru - Experienced User
Jul 30, 2021

I tried it on mine and had the same issue in edge, chrome, and vivaldi. 

Altsai 

 

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 02, 2021

Hello alekbrooks & Adewale, 

 

Have you had a moment to perform a factory reset after the firmware update? Looking forward to hearing back!

 

In the meantime I have reported this to our engineering team for further investigation.

 

Christian 

  • alekbrooks's avatar
    alekbrooks
    Apprentice
    Aug 02, 2021
    Christian_R,
    Yes, I did the hard reset and factory reset twice to no avail at all. This issue estarted after the latest firmware update. It's also unable to block any device in the app as well. I did my homework before I came here. I have two of these devices with the same issue after the update. I'd really appreiciate your assistance here in reporting this. Feel free to contact me for more details.