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Forum Discussion
alekbrooks
Jul 30, 2021Apprentice
Nighthawk RAXE500 - After latest firmware update v1.0.7.68_2.0.35
Hey Guys, After latest up to firmware v1.0.7.68_2.0.25 the option "Access Control" is broken. It can no longer be accessed. When attempting to access this option, it takes a long time loading to ...
plemans
Aug 03, 2021Guru - Experienced User
heard from a mod that there's a fix in testing for this specific issue.
Shouldn't take to long before the general release
alekbrooks
Aug 03, 2021Apprentice
Hopefully they don't take long. Other menus inside the UI is shows yhe same error.
- Christian_RAug 03, 2021NETGEAR Employee Retired
Hello Community Users,
We currently have a beta firmware available that may help resolve this issue. If you're interested in the beta firmware, please send me a private message with your email address and serial number.
Thanks for bringing this to our attention!
Regards,
Christian
- alekbrooksAug 04, 2021Apprenticechristian,
Of course a solution to this issue is all what we need. In my case I have been struggling with this device ever since I bought it. What are the pros and cons regarding this beta version and when an official version is going to be available? Another thing I want to report is that the Nighthowk app shows a very poor signal information regardless the distance the clients are from the router. All the devices in 5Ghz and 2.4Ghz are in the same room as the router and the app shows a low signal. See the attachament - NuegearAug 04, 2021Aspirant
Christain,
I am having the same issue. Updated firmware to V1.0.7.68_2.0.35 (GUI V1.0.7.68_2.1.46.1).
Is the beta working? I would like to fix this issue... ugh!
Thank you.
- alekbrooksAug 06, 2021Apprentice
Christian_R wrote:Hello Community Users,
We currently have a beta firmware available that may help resolve this issue. If you're interested in the beta firmware, please send me a private message with your email address and serial number.
Thanks for bringing this to our attention!
Regards,
Christian
- alekbrooksAug 06, 2021Apprentice
Hey Christian_R here is a quick update on this BETA version you've provided.
If you turn off the router or reboot it when "Access Control" is ACTIVATED when the router comes back on, it comes back with every single device connected to it blocked out. I had to reset the router to factory reset to have this feature disabled using it's web GUI.
ANOTHER VERY IMPORTANT POINT TO BE MENTIONED HERE is that the 5Ghz band takes a loooong time to become available.
Can you and your team look into that please?
See the attachment.
*Adding other users using the BETA version: plemans Nuegear highband678 Adewale