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Forum Discussion
Nighthawk RAXE500 - After latest firmware update v1.0.7.68_2.0.35
Hey Guys, After latest up to firmware v1.0.7.68_2.0.25 the option "Access Control" is broken. It can no longer be accessed. When attempting to access this option, it takes a long time loading to ...
Hello Community Users,
We currently have a beta firmware available that may help resolve this issue. If you're interested in the beta firmware, please send me a private message with your email address and serial number.
Thanks for bringing this to our attention!
Regards,
Christian
Christian_R wrote:Hello Community Users,
We currently have a beta firmware available that may help resolve this issue. If you're interested in the beta firmware, please send me a private message with your email address and serial number.
Thanks for bringing this to our attention!
Regards,
Christian
Hey Christian_R here is a quick update on this BETA version you've provided.
If you turn off the router or reboot it when "Access Control" is ACTIVATED when the router comes back on, it comes back with every single device connected to it blocked out. I had to reset the router to factory reset to have this feature disabled using it's web GUI.
ANOTHER VERY IMPORTANT POINT TO BE MENTIONED HERE is that the 5Ghz band takes a loooong time to become available.
Can you and your team look into that please?
See the attachment.
*Adding other users using the BETA version: plemans Nuegear highband678 Adewale
Christian seems to have left the company, is there another Netgear rep on here that I can reach out to in order to get access to the beta firmware?
You can try ChristineT or DarrenM
but I haven't seen much beta firmware posted since Christian left. Might be some shuffling going on
Here is a link to the latest beta firmware https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAXE500-Beta-FW-v1-0-9-72-is-available-for-Testing/m-p/2176560#M23571
Where is the beta v1.0.7.69 so that I can resolve the issue of access control not working?
Wise12 ChristianR isn't with netgear anymore. Not sure if any of the mod's are handling the beta forum anymore. I haven't seen any updates in the beta forums since he's left.
Same problems. This is complete poop. I've spoken to them on the phone. They escalate my call multiple times for over 2 hour wait. The only way I've been able to deal with it is to reset the router, get every freaking device connected, then enable the mac address security through access control. Once that's done I can't add any other devices unless going through the same bullcrap. And the iPhone app gives an error as well "Sorry, the action was failed. Please try again".
NG FIX THIS NOW!
