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Forum Discussion
Matthewlawson3
Jun 06, 2024Tutor
Nighthawk RAXE500 - Checking speed and for Firmware Problems
Hi, I have the Nighthawk RAXE500 and recently began having problems with my Simplisafe cameras. So I thought it is probably a Simplisafe issue. But when I ran a Speedtest at Speedtest.net I noticed my...
plemans
Jun 06, 2024Guru - Experienced User
Like everyone is saying, you're hitting the speeds we'd expect out of 2.4ghz. the "up to speeds" are way overblown and 2.4ghz is atrocious on speeds. But it reaches further and through more things.
Were you simplisafe cameras fine before?
Do they connect back to a hub?
How many devices are on 2.4ghz?
Have you tried changing 2.4ghz channels? Maybe someone is broadcasting interference in your area.
How far apart/distant from the router are they?
Are any of them 5ghz capable that you could switch them over to? 5ghz is less sensitive to interference than 2.4ghz .
Matthewlawson3
Jun 08, 2024Tutor
The cameras were fine and suddenly started acting up. Some of my cameras connect to a repeater on one side of the house, which pushes my main Netgear Nighthawk router's WiFi out to those cameras and some cameras connect to the main router. It's been this way for a year and been fine. All the cameras seem to be having this issue.
I did change channels on the main Netgear router yesterday. It didn't fix the issue. unfortunately.
I have several devices on 2.4 but most are not on and I've been running this way for a year with no problem.
None of the Simplisafe cameras can do 5 GHZ unfortunately.
I did change channels on the main Netgear router yesterday. It didn't fix the issue. unfortunately.
I have several devices on 2.4 but most are not on and I've been running this way for a year with no problem.
None of the Simplisafe cameras can do 5 GHZ unfortunately.
- plemansJun 08, 2024Guru - Experienced UserWhat repeater do you have? Must wireless extenders drop throughout by over 50% by the very nature of how they work
- Matthewlawson3Jun 08, 2024TutorThe TP-Link RE220. We've had it in the setup for a year and it has been fine. Do you think it may be going bad?
Of course it could be a Simplisafe problem as well.- plemansJun 08, 2024Guru - Experienced User
Matthewlawson3 wrote:
The TP-Link RE220. We've had it in the setup for a year and it has been fine. Do you think it may be going bad?
Of course it could be a Simplisafe problem as well.Its probably not going bad but that is a super base model AC750 extender. Its 2.4ghz throughput isn't going to be great because its a dual band extender (no dedicated backhaul). meaning its 2.4ghz is going to max out around that 30-40mbps if you're fairly close to it. How many camera's do you have? the 2.4ghz is sensitive to interference and if you're running a lot of cameras, it can cause issues.
What I'd try if it was me? Pickup a triband extender like the EX7500, EX7700, EX8000. They can be snagged pretty cheap used. They have a dedicated backhaul that keeps 2.4ghz throughput higher. During setup, uncheck the "extend 2.4ghz signal". This prevents it from using the 2.4ghz as a failover (still works for devices to connect to). With it in the failover option selected, it has the 2.4ghz on the same channel as the routers, so there can still be interference. With it disabled, you can set the 2.4ghz channel separate from the router. This allows you to have the router and the extenders 2.4ghz on different channels. You could balance out the camera's so some are on the router with others on the extender. That'd help prevent interference and keep throughput high.