nighthawk raxe500 is not checking for updates

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Ray65 wrote:

1st off, I am a huge fan of Netgear products
I currently have Nighthawk RAXE500
which I have 2 questions

1st
I decided to check to see if there was any update for my router and it said there was
then it asked me if I want to download it and I said yes but nothing happened afterwards
so I tried to locate the download and could not find it so leads to my 1st question, where's the download, where did it put it
I decided to check again to see if I can duplicate the process and it said there was no updates. So this is confusing

2nd Why didn't the router notify me in any way that there was an update available

I actually had to go to the website and download the update myself and then tell the router where it was at and everything went fine

So the question would be what happened to the 1st and 2nd problems here

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Experienced Netgear users, and the primary reason they are called experienced users; do two things, a) turn off automatic firmware updates, and b) manually install firmware updates using a real computer and web browser connected directly to the router via an Ethernet cable.  Lessons learned from my own and bad experiences by others.