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bblaze19's avatar
bblaze19
Follower
Sep 11, 2022

Nighthawk RAXE500

I am having a issue with losing internet connection. Devices appear to be connected, but when i try to access the internet it gives me page cant be found or TVs lose signal.

My Setup: I have AT&T Fiber with the BGW320 router.  I go through the process of putting it in passthrough mode turn off the WIFI enter the MAC address in the AT&T router for the nighthawk and then connect the RAXE500.

This issue just started on September 8th and doesn't put out internet. It will work after a reboot for 5-25 minutes then everything drops. This router worked flawlessly since March, but now its just a expensive paper weight.

I spent two and a half hours on the phone with Netgear support and they couldn't get it to stay connected either.

ANY SUGGESTIONS? 

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 11, 2022

    Have you tried leaving the bgw in router mode (disable its wifi) and put the raxe's ip address into the bgw's DMZ? or even the RAXE in access point mode? 

    Sadly, I've seen to frequently the bgw not function properly in passthrough mode.