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Forum Discussion
KPG13
Jan 29, 2022Guide
Nighthawk router and satellites not syncing
My MR60 router is running but my two MS62 routers will not sync. All were working fine previously now the satellites have a constant amber LED. I've tried syncing through the Nighthawk app on my An...
plemans
Jan 29, 2022Guru - Experienced User
what firmware is on the router and which on the satellites?
did you try hardwiring in the satellites to the router and syncing them?
- KPG13Jan 29, 2022Guide
I'm not sure how to access the firmware on the satellites. I tried connecting to them directly with a computer but couldn't find the correct IP address to pull them up. Firmware on the router is 1.0.6.116. I have not tried connecting the satellites directly to the router. I can give that a shot, just not sure what all to do once they are connected.
- KPG13Jan 29, 2022Guide
I was able to get one satellite to connect to the router with the ethernet cable, satellite LED turned blue. But, once unplugged from the ethernet the satellite LED went back to amber. On the Nighthawk app I am seeing two routers under "Youre Products", one is a local connection and the other is showing connected via Anywhere access. Not sure if that is part of the problem or not.
- plemansJan 29, 2022Guru - Experienced User
when you have the satellites plugged in, check the firmware version. the newest is .122