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Forum Discussion
pnfard
Mar 17, 2020Guide
Nighthawk RX40 5G issue (Version V1.0.3.64_1.0.1)
I have major issue with 5G, 1. It keeps disappearing in SSID list when \I am away from the router and then apepars. 2. When SSID is present and I am connected, I can see connected but no interne...
plemans
Mar 18, 2020Guru - Experienced User
what modem are you connected to?
when you updated the firmware, have you tried a factory reset and re-install?
pnfard
Mar 19, 2020Guide
Hi Pelmans;
I have virgin box set as modem mode and connected the netgear as main router and Wifi access.
1. I can confirm the latest version
2. I can confirm reset to factory default and re-confirm everything again.
Thanks
- plemansMar 19, 2020Guru - Experienced User
have you tried downgrading the firmware a version, factory resetting, and re-installing?
the RAX devices are the newest devices. maybe yours has a bug.
- pnfardMar 19, 2020Guide
Hello
I ahev downgraded to previous release, reset to factory setting and then erconfigure and the outcome is still the same.
I even played around with 5G channels and the outcome still the same.
- plemansMar 19, 2020Guru - Experienced User
The RAX should still be within warranty. have you opened a case with netgear?
click mynetgear at the top. register an account and your device.