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Forum Discussion

wizardofflight's avatar
Mar 18, 2021

Nighthawk WiFi 6 MR60, app show Satelite 2 offline

Just set up the Nighthawk WiFi 6 MR60 and both satelites showed online, went through firware update now the app showa Satelite 2 offline.  I have rebooted the base and both of the satelites.  Not sure what to do next

Alan

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello wizardofflight,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian