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Forum Discussion
eh12
Feb 02, 2020Star
No 2.4 Ghz Signal - RAX120
So beginning to get to the end of my patience with this router, although it also doesn't help I've written this once and then accidently closed the page *sigh* I can no longer seem to get a 2.4G...
sfed2600
Nov 12, 2020Tutor
Same boat. Tried everything - factory reset, firmware update, firmware rollback, toggling every single channel on both 2.4 GHz and 5 GHz antennae. The 2.4 GHz channel will not appear even briefly and this is a big problem for our small office. We are not going to pay Netgear support to have them send us a new router. I'm going to throw this router in the dumpster and throw out every single Netgear switch we use. We will be switching to Ubiquity UniFI and never purchasing another Netgear product. I anticipate many IT departments will be doing the same in the coming years.
- NewfiedroolNov 12, 2020Virtuoso
That sounds like a hardware issue, it should be a case of a RMA if it's under warranty.
this is more a domestic router and perhaps an enterprise level based router might be better for a small office. Many like your choice so it should be fine.
it may be different for you but here I can claim back under business expenses and return costs are covered in the U.K. by the retailer, in my case Amazon. I simply claimed it on expenses rather than mess around with Amazon.