NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RouterQuestions
May 15, 2024Aspirant
No internet access via 2.4ghz or ghz6 bands with RAXE300
Hi all, My router is configured to allow access 2.4Ghz, 5Ghz and 6Ghz bands - I have many devices that can only connect to 2.4Ghz. Multiple times a day, I will notice that my 2.4Ghz devices are ...
FURRYe38
May 28, 2024Guru - Experienced User
Any progress on this?
RouterQuestions wrote:
Hi all,
My router is configured to allow access 2.4Ghz, 5Ghz and 6Ghz bands - I have many devices that can only connect to 2.4Ghz.
Multiple times a day, I will notice that my 2.4Ghz devices are unresponsive. Checking WiFi options on my phone - 5Ghz band connects to internet, while connecting to 2.4/6Ghz bands results in a "connected without internet access" message. 5Ghz works fine, however.
Rebooting my router allows all 3 bands to access the internet; but the problem recurs after 8-12 hours.
I performed a factory reset of my router and the problem persists. This problem was ongoing when I was connected to a modem; I just switched service providers and a modem is no longer involved. I have tried to rule out all external factors and I am now at a loss. Any advice?