NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SJ_Panda
Mar 21, 2021Follower
No internet, but some devices still work, R6700AX
Ok, this is a weird one, and any help is greatly appreciated! We have Xfinity internet, coming in through an Arris SURFboard SB8200, going to our Netgear R6700AX. We've lately been having issues...
Christian_R
Mar 23, 2021NETGEAR Employee Retired
Hello SJ_Panda,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian