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Forum Discussion
No internet cable connected
Hi I just bought a rax40 to update my r6120 I was thinking plug &play but no... By pluggingmy new router I receivedthe err message that no ethernet cable was plug in. However when I put my old r6120...
Please review the user manual and installation guides on how to setup the new router.
https://www.netgear.com/support/product/RAX40.aspx
Power OFF the ISP modem and RAX router for 1 minute then back On.
Walk thru the setup wizard on the RAX router with a wired PC and web browser.
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.