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Forum Discussion
JoeChillers
Feb 07, 2021Aspirant
No Internet Connection after Factory Reset
About a month ago, I bought a router to hook up to my modem. I used the Nighthawk app to help hook up the router and give off internet. The router worked well at the time. Just now I had to reset my ...
- Feb 07, 2021
try factory resetting both the router and the modem.
JoeChillers
Feb 07, 2021Aspirant
Yes, the model is the RAX40
plemans
Feb 07, 2021Guru - Experienced User
What modem do you have?
- JoeChillersFeb 07, 2021Aspirant
ARRIS Touchstone CM8200
- plemansFeb 07, 2021Guru - Experienced User
Anything else connected to the cm8200?
it has 2x ethernet ports but you can only connect 1 device to it.- JoeChillersFeb 07, 2021Aspirant
The only other device connected to my CM8200 is the ethernet cable connected to my computer. Yesterday, I tested the router and made sure that it was the only device connected to the modem to try and get the internet up and running again, but I haven't had any luck with it.