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No Internet Connection after Factory Reset
About a month ago, I bought a router to hook up to my modem. I used the Nighthawk app to help hook up the router and give off internet. The router worked well at the time. Just now I had to reset my ...
try factory resetting both the router and the modem.
ARRIS Touchstone CM8200
Anything else connected to the cm8200?
it has 2x ethernet ports but you can only connect 1 device to it.
The only other device connected to my CM8200 is the ethernet cable connected to my computer. Yesterday, I tested the router and made sure that it was the only device connected to the modem to try and get the internet up and running again, but I haven't had any luck with it.
the CM8200 can only have 1 device connected.
power off the modem and the router, disconnect everything from both, even coax from the modem. Leave it off 3 minutes.
Then connect the coax back to the mode, power it on. wait 3 minutes.
then connect the router to it on port 1 and power the router on.
Don't connect anything else to the cm8200
- After following your instructions, I tried to connect to my network, and it still gave me the same result:
No Internet, secured.