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Forum Discussion
FabChong
Jan 12, 2020Follower
No internet connection (Maxis Fiber Malaysia)
Switching from the default router that Maxis gave me to this RAX120 router. Used the nighthawk app to setup but no internet connection detected. Tried to setup manually using the ip 192.168.1.1 and...
Christian_R
Jan 15, 2020NETGEAR Employee Retired
Hi FabChong,
Welcome to the community! Would you mind telling providing us with the modem/gateway that the router is connected to. One thing to mention is that if you recently purchased the device, your device is provided with 90 days of complimentary support with our support team which can be accessed using the link below.
https://www.netgear.com/support/default.aspx
Christian