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Forum Discussion
Ernief
Aug 18, 2020Aspirant
No internet connection
So this started a few days ago with no connection from router nighthawk ax3000. Called service provider. They said everything is fine on there end shows connecting to router or if plug in direct to l...
plemans
Aug 19, 2020Guru - Experienced User
1. AX3000 is a speed. What model router do you have?
2. What modem/gateway is it connected to?
3. What firmware is on your router?
4. Was everything working fine and then stopped? how long was it working? What changed to cause it to stop?
the more details you give us the better we can help. Saying "call netgear ip address is wrong" doesn't tell us much. It doesn't tell us the details of your setup, the troubleshooting netgear did, or much of anything.
So help us to help you.