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Forum Discussion
No trace of Wifi6 networks on Nighthawk RAXE500
I just bought a new NETGEAR Nighthawk RAXE500, set it up, 6G Wifi networks (regular and guest) are enabled and SSID broadcasting, and there's no trace of these Wifi 6 networks anywhere. I've got an i...
I just bought a new NETGEAR Nighthawk RAXE500, to replace my Nighthawk AX8 ,RAX80 which just stopped working! I am on Spectrums Highest Speed Internet available here, and was getting around 550-650mbps coming into the router, and USED to get anywhere from 400-550mbps on the Download Side coming out of the Router on the 2.4ghz Band.
After installing this new RAXE500, I’m STILL getting well over 650mbps coming into the router but now I can’t even break 100mbps coming out of the router (2.4ghz band) but I can squeeze upwards of around 350-400 mbps on the 5ghz Band!
I’m no Stranger to routers and networking and have ALWAYS used Netgear, because I KNOW Netgear, and they have always treated me well.
But I can’t figure out this Drop in signal!
After trying all the “Tweeks” I know to do, it’s still slow as molasses!
I called Geek Squad, and they’re sending me a Replacement Router, so we’ll see if I just got a Lemon or I’m missing something in setup!
I’ve set up so many Netgear routers I can do it in my sleep… But maybe this new 6E band crap has some settings I’m not familiar with….
Any Ideas? Anyone else run across this DRASTIC Signal Drop after installing this thing?
Any comments, advice etc would be deeply appreciated!!!
Thank you!!!
Harry
After installing this new RAXE500, I’m STILL getting well over 650mbps coming into the router but now I can’t even break 100mbps coming out of the router (2.4ghz band) but I can squeeze upwards of around 350-400 mbps on the 5ghz Band!
I’m no Stranger to routers and networking and have ALWAYS used Netgear, because I KNOW Netgear, and they have always treated me well.
But I can’t figure out this Drop in signal!
After trying all the “Tweeks” I know to do, it’s still slow as molasses!
I called Geek Squad, and they’re sending me a Replacement Router, so we’ll see if I just got a Lemon or I’m missing something in setup!
I’ve set up so many Netgear routers I can do it in my sleep… But maybe this new 6E band crap has some settings I’m not familiar with….
Any Ideas? Anyone else run across this DRASTIC Signal Drop after installing this thing?
Any comments, advice etc would be deeply appreciated!!!
Thank you!!!
Harry
HarrySmooth wrote:
I just bought a new NETGEAR Nighthawk RAXE500, to replace my Nighthawk AX8 ,RAX80 which just stopped working! I am on Spectrums Highest Speed Internet available here, and was getting around 550-650mbps coming into the router, and USED to get anywhere from 400-550mbps on the Download Side coming out of the Router on the 2.4ghz Band.
After installing this new RAXE500, I’m STILL getting well over 650mbps coming into the router but now I can’t even break 100mbps coming out of the router (2.4ghz band) but I can squeeze upwards of around 350-400 mbps on the 5ghz Band!
Any comments, advice etc would be deeply appreciated!!!
Thank you!!!
Harry
I've never once seen a 2.4ghz device hit 400-550mbps. Not even under optimal conditions. 2.4ghz is a much slower network and is more sensitive to interference. But it does broadcast further and through more materials. The 100mbps is more in-line with what I'd expect as well as what I experience with my RAXE500. So I'm not sure how you were testing before but I'd be looking at how you were testing prior and not the RAXE500.
I'd highly recommend reading a bit more on wifi and the misunderstandings of wifi. this article is well written and breaks it down nicely.
https://www.duckware.com/tech/wifi-in-the-us.html
You can also look at a tested review of the RAXE500 from smallnetbuider. They do a great job and test under optimal conditions so see the best devices can perform.
Well, all I know is with my old router, (Netgear AX8000) I was indeed getting well over 400mbps on the download side.....wanna see a pic of my Router Results?) before it crapped out, now I put in this AX110000 and I can't even bust 100? Nah........something's amiss! It doesn't take an IT Engineer to figure THAT out! ....AND......my 5ghz band keeps dropping out! Just at random times.......no, I'm sending this POS back and getting another AX8000.......none of us even HAVE anything that will run "6E" anyway.......I dunno why I even bothered!
Suit yourself. I never did see what you used to test with, that message appears blank to me so I still don't know what the capabilities were of that device. For all I know you were really connecting to the 5GHz side (maybe with Smart Connect enabled?) where the speeds you describe are totally within reason.
I used Ookla Speedtest....I said that probably 4 times lol.....and I don't know how to "connect it to just the 5ghz side, I just use the 4 supplied lan ports......I don't even see any way to "just " connect it to the 5ghz side! And Smart Connect IS enabled .
HarrySmooth I asked what device you used to test with.
With Smart Connect enabled both the 2.4GHz and 5GHz bands are on the same SSID. The device and the router negotiate which is the best band for that device based on signal strength for wherever that device is. It's clear now that the device was getting connected to the 5GHz band. As I said previously, those speedtest results match perfectly with that scenario.
OOPS! My Bad! Just checked and "Smart Connect" button was disabled!
should I enable this?
