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Forum Discussion
brado77
Apr 15, 2021Star
No trace of Wifi6 networks on Nighthawk RAXE500
I just bought a new NETGEAR Nighthawk RAXE500, set it up, 6G Wifi networks (regular and guest) are enabled and SSID broadcasting, and there's no trace of these Wifi 6 networks anywhere. I've got an i...
plemans
Nov 12, 2021Guru - Experienced User
HarrySmooth wrote:
I just bought a new NETGEAR Nighthawk RAXE500, to replace my Nighthawk AX8 ,RAX80 which just stopped working! I am on Spectrums Highest Speed Internet available here, and was getting around 550-650mbps coming into the router, and USED to get anywhere from 400-550mbps on the Download Side coming out of the Router on the 2.4ghz Band.
After installing this new RAXE500, I’m STILL getting well over 650mbps coming into the router but now I can’t even break 100mbps coming out of the router (2.4ghz band) but I can squeeze upwards of around 350-400 mbps on the 5ghz Band!
Any comments, advice etc would be deeply appreciated!!!
Thank you!!!
Harry
I've never once seen a 2.4ghz device hit 400-550mbps. Not even under optimal conditions. 2.4ghz is a much slower network and is more sensitive to interference. But it does broadcast further and through more materials. The 100mbps is more in-line with what I'd expect as well as what I experience with my RAXE500. So I'm not sure how you were testing before but I'd be looking at how you were testing prior and not the RAXE500.
I'd highly recommend reading a bit more on wifi and the misunderstandings of wifi. this article is well written and breaks it down nicely.
https://www.duckware.com/tech/wifi-in-the-us.html
You can also look at a tested review of the RAXE500 from smallnetbuider. They do a great job and test under optimal conditions so see the best devices can perform.
HarrySmooth
Nov 13, 2021Tutor
Well, all I know is with my old router, (Netgear AX8000) I was indeed getting well over 400mbps on the download side.....wanna see a pic of my Router Results?) before it crapped out, now I put in this AX110000 and I can't even bust 100? Nah........something's amiss! It doesn't take an IT Engineer to figure THAT out! ....AND......my 5ghz band keeps dropping out! Just at random times.......no, I'm sending this POS back and getting another AX8000.......none of us even HAVE anything that will run "6E" anyway.......I dunno why I even bothered!
- tonydiNov 13, 2021Luminary
Suit yourself. I never did see what you used to test with, that message appears blank to me so I still don't know what the capabilities were of that device. For all I know you were really connecting to the 5GHz side (maybe with Smart Connect enabled?) where the speeds you describe are totally within reason.
- HarrySmoothNov 13, 2021Tutor
I used Ookla Speedtest....I said that probably 4 times lol.....and I don't know how to "connect it to just the 5ghz side, I just use the 4 supplied lan ports......I don't even see any way to "just " connect it to the 5ghz side! And Smart Connect IS enabled .
- Young6778Nov 13, 2021AspirantIf you use the nighthawk app it will measure the max speed directly from the router not the diminished airwaves.
- HarrySmoothNov 13, 2021Tutor
See all the Numbers in the 300's and 400's? Those are the readings from my old router.... the smaller numbers are from the Router at my business..... as you can see I regularly topped over 400mbps on the 2.4ghz side! Now with this new AC11000 I can barely hit 100
- plemansNov 13, 2021Guru - Experienced User
HarrySmooth wrote:
See all the Numbers in the 300's and 400's? Those are the readings from my old router.... the smaller numbers are from the Router at my business..... as you can see I regularly topped over 400mbps on the 2.4ghz side! Now with this new AC11000 I can barely hit 100
they don't say if you're testing on 2.4ghz or 5ghz.
And those routers use smart connect. Based on your prior statements of not being aware of what one you're connecting to, I'd be betting that you had smart connect enabled and it was on the 5ghz.
I've been testing routers for over a decade and you won't hit 400+ mbps over 2.4ghz. Again, the 100mbps is more in line with what 2.4ghz AX can do.
But you're welcome to what you believe. You'll be returning routers for quite a while you think that.
- tonydiNov 13, 2021Luminary
HarrySmooth I asked what device you used to test with.
With Smart Connect enabled both the 2.4GHz and 5GHz bands are on the same SSID. The device and the router negotiate which is the best band for that device based on signal strength for wherever that device is. It's clear now that the device was getting connected to the 5GHz band. As I said previously, those speedtest results match perfectly with that scenario.
- HarrySmoothNov 13, 2021Tutor
OOPS! My Bad! Just checked and "Smart Connect" button was disabled!
should I enable this?