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Forum Discussion
thinksinc
Oct 02, 2019Apprentice
Not achieving Wifi 6 speeds with RAX200 on iPhone 11 or Intel Wifi 6 laptop card
I just received and set up my RAX200, and am not getting expected WiFi 6 speeds on my (only) WiFi 6 capable devices: an iPhone 11 Pro Max and an Intel WiFi 6 card in my Dell XPS 15. I was previou...
thinksinc
Oct 07, 2019Apprentice
There are just too many problems with this unit. Two days in a row now I've woken up in the morning to find my WiFi network has just disappeared overnight. It may not have been a big deal if I just had a mobile phone or two connecting, but waking up to half a dozen Echo devices around the house with Alexa barking that she's "having trouble connecting to the internet"--and my wife and toddler not understanding why the internet isn't working again--is just too much to take for a $600 flagship product.
It went back to the store today. I've been a loyal Netgear consumer for years now, with several of their products in my home, but the next WiFi 6 router I look into is going to be from ASUS or another manufacturer. Netgear lost me on this one.
- AltsaiOct 07, 2019NETGEAR Expert
thinksinc wrote:There are just too many problems with this unit. Two days in a row now I've woken up in the morning to find my WiFi network has just disappeared overnight. It may not have been a big deal if I just had a mobile phone or two connecting, but waking up to half a dozen Echo devices around the house with Alexa barking that she's "having trouble connecting to the internet"--and my wife and toddler not understanding why the internet isn't working again--is just too much to take for a $600 flagship product.
It went back to the store today. I've been a loyal Netgear consumer for years now, with several of their products in my home, but the next WiFi 6 router I look into is going to be from ASUS or another manufacturer. Netgear lost me on this one.
Did you ever contact NTGR support team? I believe they're willing to support you to fix all issues you have today.