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Forum Discussion
jhu_5
Aug 17, 2020Tutor
Not getting full gigabit speeds with Netgear Nighthawk AX5400
Upgraded to Xfinity 1000 Mbps/35 Mbps plan recently. Had comcast guy fix the connection and could reach 900 Mbps from the modem (Arris T25 with Docsis 3.1) directly. Old router from Linksys ES850...
jhu_5
Aug 17, 2020Tutor
Thanks for the reply.
I used the same PC connected to modem to get the speed, speedtest.xfinity.com, and with hardwired connection.
The netgear router is a new installation, I only added some port forwarding.
plemans
Aug 17, 2020Guru - Experienced User
And what speed do you get hardwired directly into modem?
I still recommend the factory reset/reinstall (not from backup).
Reason why is the RAX devices were released before the AX spec was even finalized. So they recieved quite significant firmware updates. This makes them respond very favorably to a full factory reset after the firmware changes. And if it was new and auto-updated, it might help.
so try the full factory reset and then test with by instalilng with the default configuration.
- jhu_5Aug 17, 2020Tutor
Direct from modem speed is around 900 Mbps, same PC and same wired connection.
I did upgrade FW when I installed the new netgear router. Will try factory reset tonight.
Thanks,
- jhu_5Aug 17, 2020Tutor
Looks cool now, after factory reset and upgrade FW again. I did reload the config I saved.
From QOS speedtest, could reach 440/42.
From iPhone, 553/41.
Thanks for the help.