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Forum Discussion

VAHokies's avatar
VAHokies
Guide
Jan 27, 2024

I am having the exact same problem.  Noticed it 3 days ago.

When I successfully login to 192.168.1.1 I am redirected to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

When I disconnect from the internet, I can login to 192.168.1.1 just fine

 

Looking at the web traffic I see JavaScript code redirecting from 192.168.1.1 to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

I disabled JavaScript and I login but then I just get a blank screen.

 

 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jan 27, 2024

    Same RAX50v2 router? Firmware version?

     

    Browser? (These are ever changing animals.)

     

    Operating System? (Windows can do strange stiff.)

     

     

    • VAHokies's avatar
      VAHokies
      Guide
      Jan 27, 2024

      Same router RAX50v2 / can't get firmware version since can't login


      Tried and failed with:
      Windows 10(Chrome)
      Windows 10(Edge)
      Linux Mint(Firefox)
      Android(Chrome)

       

      • VAHokies's avatar
        VAHokies
        Guide
        Jan 28, 2024

        I reset to factory default and redid my settings and I still have the same problem.

         

        I don't believe in coincidences; I think Netgear made some change in the last few days that is effecting rax50v2 routers.