NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bob70
Nov 10, 2022Aspirant
orbilogin reset doesn't follow what user manual describes, can't reset
Hello, I have a RAX43. Following the user manual, at orbilogin.net prompt, "cancel" and then the router's serial number should allow a new admin password, and not ask for the old security questions. But, mine is still asking the questions. Any way to force the router to actually reset?
2 Replies
Sort By
by resetting the router? Push and hold reset for 7-15 seconds while powered on.
If you didn't setup password recovery, it'll still ask the questions but there won't be a correct response.
To recover it if you did set it up, you have to plug in the serial number and then answer the questions correctly
The RAX series uses the routerlogin.net string.
bob70 wrote:
Hello, I have a RAX43. Following the user manual, at orbilogin.net prompt, "cancel" and then the router's serial number should allow a new admin password, and not ask for the old security questions. But, mine is still asking the questions. Any way to force the router to actually reset?