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Forum Discussion
Franstar
Jan 09, 2020Follower
Our NIGHTHAWK AX8 shuts down WIFI when starting PC's conneted to LAN!!
Hi I've now tried everything to get our router up and running properbly. However, nothing really seems to do the trick. Tried settings and firmware rollbacks and firmware updates. Nothing helps Eve...
michaelkenward
Jan 11, 2020Guru - Experienced User
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?