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Forum Discussion
Brjones505
May 31, 2021Follower
Parental controls not working
I bought this router for the parental control and have my kids profiles set up with their devices assigned to them. I can see how much time they are using each day and i get notification when they hi...
Dubbz4life
Jul 14, 2021Initiate
I'm having the same exact issues as you with the rax45, and more than likely anyone else that has this model. I bought one about a month ago and it had the same issue, so I returned it. I decided to try it one more time, hoping that I just had a defective unit and nope. It still doesn't work. I'm now on hold with tech support {20 minutes now) to see if there's actually a fix. Im sure this is a waste of my time and this thing will be going back again.
Christian_R
Jul 19, 2021NETGEAR Employee Retired
Hello Dubbz4life,
Welcome to the community! Were you able to get in touch with our support team regarding your issue(s)?
Christian
- Madbrad70Jul 20, 2021Tutor
No, still have the same issue. My router is no longer under warranty so ill just keep using until im ready to buy a different brand.
- Christian_RJul 21, 2021NETGEAR Employee Retired
Hello Madbrad70,
What is the model number of your router?
Christian
- Madbrad70Jul 22, 2021TutorThe model is RAX45