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Forum Discussion
Ping Issues spiking a lot
The real router is the picture attached, I could not find the router in the model dropdown. We've switched from an older NETGEAR router to this one, and it's been causing some problems. Mainly whe...
Yes, I have the RAXE300. I'm not sure what you mean by Firmware, but I use spectrum. It is connected to my motem; the Arris Touchstone DG860A Cable Modem DOCSIS 3.0 compliant. It happens on all devices and not just my computer. I've always had ping spikes going from 80 ms to around 150 ms, but it's never been this bad ever since we installed the new router.
Here is how you update your firmware. https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser