NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

microsvc2's avatar
microsvc2
Tutor
Nov 24, 2020

Port forward settings disappear

Recently on my RAX20 I noticed my port forwards were not working.  I went into the settings and they were gone.  I attempted to re-enter them and the router said they already exist.  Fortunately I have exported the settings so I imported the settings file and it worked.  All forwards working and are displayed.  The firmware is already up to date. 

 

Is there anything I can do to prevent this going forward?

 

Bob

2 Replies

Sort By
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Dec 01, 2020

    Hi Bob,

     

    Thanks for sharing your experience. Should the issue occur please feel free to reach out on the community or contact our support team to further investigate. 

     

    Regards,

    Christian 

    • microsvc2's avatar
      microsvc2
      Tutor
      Dec 01, 2020

      Is there anything I can do to prevent this going forward?