NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
McCown
Aug 01, 2019Aspirant
Port Forwarding settings don't save (RAX75)
I just bought a new Netgear Nighthawk AX8 (RAX75) and I can't get my Port Forwarding selections to save. I log into the router, go to Advanced, and select "Port Forwarding / Port Triggering". When ...
McCown
Aug 02, 2019Aspirant
I finally got the port forwarding settings to save in the router, but they have no effect. I opened a port (now shows open) and disabled UPnP, which should close the port.
However... an nmap scan shows that the UPnP port is still open and the ports I'm trying to open as closed...
Any ideas?
- schumakuAug 04, 2019Guru - Experienced User
Are the same ports or overlapping port ranges with the UPnP PMP involved?
Not convinced these consumer devices will lose and properly "reset" the UPnP PMP ports on disabling the service. A reboot might be required.
- McCownAug 09, 2019Aspirant
No. The ports I'm trying to open are different from the UPnP port number.
What I've determined so far is that the Nighthawk web UI falsely reports my desired actions (opening some ports & closing another) as successful. I have verified (using nmap) that the port configurations remain unchanged.
This seems like the simplest use case that should have been caught during QA.Netgear (netgear), I am still within my 90-day support window. Can I please get a reply?!
- Christian_RAug 13, 2019NETGEAR Employee Retired
Hi McCown - I have sent a follow up to support last week and I believe they have been in contact with you. Please feel free to reach out if I can be of any further assistance.
~Christian