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Forum Discussion
Litron
Dec 02, 2023Aspirant
Port forwarding to Nighthawk RAX70? trying to bridge two routers
I'm trying to bridge from a Telus T3200M Router to the Nighthawk RAX70 AX6600 Router but having great difficulty. Wifi Router set-up appeared to work through browser... but when we tried to connect ...
Litron
Dec 02, 2023Aspirant
Hi michaelkenward ,
Thanks for your reply!
I was having security issues with the Telus combined Router/Modem - I was finding strange devices in my list on the Telus Router Webpage... and my internet would drag down to a halt when these devices were connected. I am familiar with secure network names and passwords, hiding SSID to form a Hidden Network, etc. - but without fail - after 3 or 4 days of doing a Router Factory Reset, then creating a new Hidden Wifi network and password... my internet would begin to drag and I would see these strange devices again.
I had a "Network Expert" look at my setup and he thought that I was doing my due diligence to keep the network secure. He recommended adding a Netgear router to my setup to handle hardwired connections and wifi, and dumbing down the Telus Router to a Modem... this was my intent. BUT, Nighthawk App setup does not appear to work in bridge mode... and recommends against it.
So I leave the Telus Router as is, do a factory reset to ensure the network is on default settings... turn off the router. Then connect computer to Nighthawk router - do a factory reset - so I can access 192.168.1.1 - which works. I can start the Nighthawk router setup and get to the point where the setup asks for a) Determine Settings, b) manual settings, etc... at this point I am asked to connect to internet... so I turn on the telus router and Nighthawk setup sees the internet connection and proceeds with setup to a point - then crashes.
The problem, I believe, is that the Telus Router uses 192.168.1.254 IP for its router setup and Netgear uses 192.168.1.1 - so I think the telus router IP is overwriting and crashing the Netgear IP - because, after the setup crash... only 192.168.1.254 is available...
I managed to get Netgear browser setup on a) Best Settings to work once - where the Telus IP remained at 192.168.1.254 and Netgear Router reassigned it's IP to 10.0.0.1... both hardwired internet and wifi worked... but of course, I wanted to make the default Netgear Wifi name and password more secure, and turn off SSID from showing for hidden networks... once I did this, the hard wired devices still had internet access, but my Nighthawk App lost connectivity to Wifi and kept saying it couldn't find the router... because of the different default Netgear network name my phone apps could no longer connect to the wifi to reestablish router connect.
I've seen in other forums - that the reason Telus Router page 192.168.1.254 replaces Netgear page is because they are both using the same Subnet Range of 255.255.255.0 - so one person recommended changing the subnet of one router to 255.255.0.0 to prevent conflict... another option was suggested to give either the Telus Router or Netgear Router a Static (non-conflicting) IP address..
I am unfamiliar on how to create a Static IP or change Subnet Mask. While I can look this up, and walk through the steps, on which device do I do this...? I am at trial and error stage at this point because neither Telus nor Netgear Tech Support seems willing or qualified to help... they seem to suggest the problem lies with the other vendor.
I have some familiarity with network security... and I am an intuitive self learner - but so far I haven't found any definitive answer and I am unfamiliar with best practices / rules regarding Static IPs and Subnet Masks - so I am tentative as to which approach to try.. and what the consequences of each might be.
The other issue is, I like to turn off the wifi at night to reduce EMF as I am sensitive to it and work reasonably close to the routers in my office all day... but turning off the Netgear router seems to lose connectivity and settings... Telus Router is Plug and Play - I turn off the power and the router resumes when I plug it in... but as mentioned, Netgear seems to require a complete setup each time the router is shut down? If I have to do a network setup every morning, then I will be returning the router... as I am fastly losing patience.
Hopefully this explains my process... I don't think Telus provides a simple modem anymore - and every new Telus setup is given this Router / Modem combo - which is convenient, but not secure according to network IT people I've talked to.
To sum it up, my main concern is security... I want a setup that prevents exposure of my wifi/wired devices to the internet... As I understood, using a modem with a password and connecting to separate router with password (with wired and wifi devices plugged into the Netgear router) was the best solution to keep the devices protected behind a firewall. My execution hasn't been great so far.
Thanks for your help.
michaelkenward
Dec 02, 2023Guru - Experienced User
Litron wrote:
I was having security issues with the Telus combined Router/Modem - I was finding strange devices in my list on the Telus Router Webpage... and my internet would drag down to a halt when these devices were connected. I am familiar with secure network names and passwords, hiding SSID to form a Hidden Network, etc. - but without fail - after 3 or 4 days of doing a Router Factory Reset, then creating a new Hidden Wifi network and password... my internet would begin to drag and I would see these strange devices again.
If I were you I would go back and investigate that.
There are many reasons why "strange devices" appear in a router's settings.
The "three or four days" thing could be down to the two routers renegotiating the connection between them. To my mind this is the heart if your problem.
The moves you refer to mean nothing to me, mostly because I don't know why you decided on "hiding SSIDs", a famously useless way of protecting a network.
As to the rest of your message, I have a hard time unravelling a near on 900 words.
not secure according to network IT people I've talked to.
I have no idea who you talked to but I find it hard to believe that Telus sets out to create an unsafe network.
You appear to have a complicate problem. It is probably beyond the expertise that you will find here. Which may be why no one else has chipped in.
You might find it more useful to pay your own network expert to create the bulletproof network that seems to be your objective.
- LitronDec 03, 2023Aspirant
Appreciate the help.
* The strange devices on the Telus network happened prior to purchasing the Netgear router - and was the reason why I purchased the NG Router - to add an extra layer of security.
* An IT guy specializing in network design was the one who told me that combined modem / router combinations were less secure than the separate Modem and separate Router combo... not sure why.
I was able to get the network working - now. But after much trial and error. I had an issue with Nighthawk Router losing internet after using the power off button... and wasn't able to get it back... so had to do reset and start over.
I'll puzzle through it.
Thanks for your help.- michaelkenwardDec 03, 2023Guru - Experienced User
Litron wrote:
* An IT guy specializing in network design was the one who told me that combined modem / router combinations were less secure than the separate Modem and separate Router combo... not sure why.
Me neither.
I can think of various scenarios where that might be the case, but they boil down to the way in which brands make modem/routers.
For example, until recently, Netgear made cable modem routers that had just one set of firmware, for the modem bit. Cable ISPs do not allow brands or individuals to update firmware. They insist that they are the only people who can do that.
More recently Netgear, and maybe other brands, have created devices with separate modem and router firmware. This leaves it to the ISP to handle the modem firmware while Netgear and user are free to update the router's firmware. In that way, new firmware can handle any security issues that might arise.
Along with giving a better choice of router features, this is one reason why experienced users prefer to have separate modems and routers.
While many ISPs, including my ISP (BT), like to insist that users must have a combined modem/router, and one that they provide, there aren't many networks where this is true. It is usually possible to buy a modem that will work on the network. Then you can add your own router.
Then there are the combined modem/routers like the one you own. Many have a modem only (bridge) mode option. Do that and you have effectively two separate devices with as much security as the router would deliver in its own.
The option that you were offered, messing around with port forwarding, looks like the ISP's usual "we know best" regime that is actually more complicated, and possibly less safe, than the bridge modem option.
The choice is yours. Believe what the ISP says and this network design expert, who may not be that familiar with domestic hardware, or follow the sort of suggestions that you will find here, from people who have seen many users in the same boat as you.
When people turn up here asking for instructions on how to do complicated things in a router, like port forwarding, the solution is often to ask what the user wants to achieve and to forget about their idea of the solution.
- LitronDec 09, 2023Aspirant
Just seeing your reply several days after posted.
I ended up doing the Bridge as was suggested - Netgear Support never did get back to me and the ticket is still open from 12/01/23 (8 days ago).Only issue now is that the Netgear router won't reconnect to the Internet after it is set to shut down from 12am to 7am. So I have to do a reset routine every morning - shut down both routers and then Boot in sequence. I have to leave my computer unplugged from Netgear router until it fully boots to recognize the line in.
Mostly working now -and probably as good as I can get it on my own.
There have been several hacking attempts on an older security camera wired to the Netgear router - so this may have been how the devices were accessing the former set-up... I just shut the camera down for now.Thanks for all your help!