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Forum Discussion
Power Outage or Flicker
Nighthawk axe 7800-tri band After every power outage or flicker, my router does not reconnect to the modem even when the modem has internet back. This is very frustrating as every time I have to unpl...
SweetElla20 wrote:
Nighthawk axe 7800-tri band
After every power outage or flicker, my router does not reconnect to the modem even when the modem has internet back.
Which router? Which modem?
I can't find an "axe 7800" model in the Netgear catalogue. R7800? Yes. But that uses AC2600 WiFi technology.
I saw that sort of behaviour when I had a modem/router working in modem only (bridge) mode in front of a proper router, an R7800, by coincidence.
It happened because the modem took so long to reconnect that by the time it got there the router had given up waiting and timed out. My answer was to get a modem only modem and to bin the modem/router.
Just another user with time on their hands.
The router is a netgear nighthawk axe 7800 triband wifi 6e. The modem is a spectrum et2251. I have a tp-link ac1750 that reconnects on its own after a power loss. We upgraded to this expense nighthawk and it’s been a pain.
SweetElla20 wrote:
The router is a netgear nighthawk axe 7800 triband wifi 6e.Try looking at the label on the bottom.
Model number label
I have a tp-link ac1750 that reconnects on its own after a power loss.Not connected at the same time as the anonymous Nighthawk I hope.
Just another user with time on their hands.
- No, not at the same time. We upgraded from the tp-link to the nighthawk. I have attached the info on the bottom. I’m not sure what FW stands for. The cord is a cat 5e.
It won’t let me attach my photo but its model number is raxe300.
SweetElla20 wrote:
I’m not sure what FW stands for. The cord is a cat 5e.In human speak, a foreign language for boilerplate jockeys, FW is firmware. Netgear releases new FW to fix problems that crop up in devices and sometimes to add new features. It also plugs security holes.
It is important to keep it up to date, mostly for security, but it rarely solves basic issues.
Devices rarely reach the end user with the latest version. Netgear tries to automate the update process, but that is less than perfect
You can check the firmware in several ways. The most reliable is to login with a web browser and the graphical user interface (GUI):
How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support
Then look at the bit at the top for the current firmware.
This is one way to check and update your firmware.
How do I manually upgrade firmware on my Orbi router using orbilogin.com? - NETGEAR Support
Here's the newest FW for your router:
RAXE300 Firmware Version 1.0.8.64 - NETGEAR Support
It came out in March 2023. That page explains what to do with the new version.
The idea that you should buy a UPS – there's another bit of jargon for you it means UPS – is perverse, unless you live in a place where the power goes out often. Likewise, get better cables is equally misleading. It keeps getting repeated, but I have never seen any evidence that it has rescued a user from a problem like yours.
Good luck. You may need it.
Just another user with time on their hands.