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Forum Discussion
GolfDude
Jul 11, 2019Aspirant
Premiere membership Question
I am a premiere member paying 20 bucks a month as part of of getting the rax120 early.. but i now have a new credit card, so where do i go to update my payment option?
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- Christian_RNETGEAR Employee Retired
Hi Golfdude - I can help with getting you some assistance on this. Please send me a message with your email address and phone number.
~Christian
- Sourwine15Aspirant
I have this EXACT same issue and just spent over an hour on the phone with various reps. I was able to update my local garbage collection service credit card information online, but apparently Netgear cannot facilitage this overly complicated request.
Did you ever get it squared away online? or did they force you to give the information verbally?
- GolfDudeAspirant
i had to do it over the phonme via their premiere member phone number... theres no otehr way to update your CC info for the premiere program otherwise...
- Len1304Aspirant
My bank replaced my card last month after a data breach. I find it frustrating that I have to call a support number to update my cc info. Instead I had to call the number and they submitted a trouble ticket for something that seems so easy to fix. The guy did take my new info over the phone but I could have handled this quicker online.