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Forum Discussion
esebm
Jun 11, 2026Aspirant
Printer has stopped working
Hi, my PC (win 11, 15H2) can't be connected to my printer (Brother DCP-L2540DW) anymore. Both are connected to a Netgear RAX10. I can ping the router but not the printer through the router. I need so...
esebm
Jun 12, 2026Aspirant
How would I know about the ISP's hardware?
No updating changes lately.
Restarted the printer several times, reinstalled also.
Yes, the printer shows a network connection.
Shows up on RAX10 attached devices.
StephenB
Jun 12, 2026Guru - Experienced User
esebm wrote:Yes, the printer shows a network connection.
Shows up on RAX10 attached devices.
Do you reach the printer's web page when you browse to its IP address on the PC?
Did you confirm the the PC has the network set to "Private"
esebm wrote:How would I know about the ISP's hardware?
This would be on-premise hardware, so you'd just need to read the label on it.
But if the printer is connected to the RAX10, it's not related to the problem.