NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Problem with WiFi
Hello, my router keeps disconnecting (at least 5 or more times a day) from all devices for some reason and the only way to get it back to working is to switch off the outlet and turn it back on is the...
1 NETGEAR Nighthawk 12-Stream WiFi 6E Router (RAXE500) | AXE11000 Tri-Band Wireless
2 On WiFi
3 router disconnects (because all devices at the exact same moment just lose the WiFi connection)
4 nothing unusual
5 v1.0.10.140
6 yes
7 no there’s no modem only router
Thank you I will try support I already did but I didn’t find any helpful answers so I posted here
2 On WiFi
3 router disconnects (because all devices at the exact same moment just lose the WiFi connection)
4 nothing unusual
5 v1.0.10.140
6 yes
7 no there’s no modem only router
Thank you I will try support I already did but I didn’t find any helpful answers so I posted here
Abdulla-Rashed wrote:
7 no there’s no modem only router
Something has to connect the RAXE500 to the Internet.
5 v1.0.10.140
That's not firmware for the RAXE500.
- Thank you! I think I’ve figured it out!
Abdulla-Rashed wrote:
Thank you! I think I’ve figured it out!That's good.
Care to share what you did to mend it?
This is a place for user-to-user discussion and troubleshooting. By explaining what you did to fix it you could make life easier for someone who turns up here with the same problem.
Your could also mark your finding ACCEPT AS SOLUTION.
- I will make sure to share when I try but I think I need to update as it says updating might solve with the disconnecting problems.