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Purchased nighthawk 11000 after upgrading to the altafiber 2 gig plan, having issues getting full 2
Brand new to the router world To try to sum it up the best I can, I upgraded to 2 gig altafiber, they told me I needed to get my own router to get the full 2 gig. After multiple talks with Alta and...
Though the RAXE has a 2.5Gb port that can be configured for either LAN side or WAN side connections, the main WAN port on the RAXE is only 1Gb as are the rest of the LAN ports. So even if you configured the 2.5Gb port for connection to the WAN side, LAN ports are limited to 1Gb so you'll not see much over 900Mpbs here due to this limitation.
Wireless, if you have any 4x4 supporting wifi devices, you could see well over 1Gb speeds that are closer to 2Gb.
To get full 2Gb on WAN and LAN side, you'll need a router that has support for higher than 1Gb on the ports.
Currently Orbi 960 and the announced RS700 both have multi gig WAN and LAN ports.
Retired_Member wrote:
The model number is RAXE500. I looked on the terminal and I don’t see a model number. I agree I shouldnt expect the full 2 gig, but definitely more than 950mbps, right? And do you know the steps to takes from switching from terminal to terminal, if you think that’s the issue?
Okay I’ll look into those and post any updates I get to help future people with this same problem. The tech guy from Alta is coming tomorrow to help me out also. Thanks!